Last updated on: 06 March, 2025
All purchases made through our parental control app are final. Once a subscription or one-time purchase is completed, no refunds will be issued for any reason, including accidental purchases or dissatisfaction with the service.
If our app experiences unexpected downtime that prevents core functionality, affected users may receive a prorated refund based on the duration of the outage. The compensation will be calculated as:
Refund Amount = (Subscription Fee / Total Billing Hours) × Downtime Hours
To request downtime compensation, please contact our support team within 7 days of the outage.
Purchases made via the Apple App Store or Google Play Store are subject to their respective refund policies. If you wish to request a refund for an in-app purchase, please contact the platform's support.
If you believe you are eligible for a prorated refund due to service downtime, please contact our support team through the support portal with the following details:
Approved refunds (for downtime only) will be processed within 7-10 business days and credited back to the original payment method.
We reserve the right to update this refund policy at any time. Any changes will be posted on this page.
If you have questions about this policy, please contact us through the support portal.